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Tag Archives: missing parcel

Now we’re getting media releases from Australia Post

141010 Media Release

Here’s a few pars of what we received this morning — note the accent on NSW and Victoria … never mind those of us who live elsewhere:

Media Release
For further information, please contact:
National Media Line
03 9106 6666
10 November 2014

Australia Post today officially opened its upgraded Sydney Parcel Facility, part of a $2 billion investment in capability across the country that will dramatically increase capacity in time for the Christmas rush.

The upgrade to the Chullora facility includes state-of-the-art equipment and technology that will double processing capacity, improve reliability, provide greater tracking and bolster employee safety.

A similar makeover at Australia Post’s Melbourne Parcel Facility at Sunshine West, will be unveiled later this week, meaning businesses and consumers will benefit from a doubling of capacity and significant capability uplift in Australia’s two biggest markets.

Australia Post Managing Director and Group Chief Executive Officer, Ahmed Fahour, said the world-class expansion of Sydney Parcel Facility was one of several key proof-points demonstrating Australia Post’s commitment to meeting the changing needs of customers.

… <blah blah blah>

“Each and every parcel that enters our network in New South Wales and Victoria will benefit from the extensive upgrade and investment we have made to our truly world-class parcel service in advance of the peak Christmas period.

“Last year we processed record parcel volumes over Christmas and we expect to do so again this year as more Australians shop online and rely on Australia Post to deliver their Christmas gifts. Residents, businesses and consumers can rest assured that we are ready and raring to go this Christmas,” added Mr Fahour.

Yep, he’s right … Christmas is coming and parcels will be at the forefront of our collective minds, won’t they?

Meanwhile we’ve received other mail concerning our disappearing parcel … here’s a new service which the owner says is trying to solve the problem of lost parcels … http://www.whereismyparcel.com … and one of our LinkedIn friends shared this news article from The Australian … if you can’t read it, it refers to the new parcel company Sendle.com which claims to be “post without the office”.

I can’t wait.

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Digital delivery seems to work … not for solids, though

zombieSometimes people complain about the Outback that it’s hard to “get things in” from the Big Smoke. However, we get more of one thing out here in Longreach than in any other place we’ve lived previously … computer viruses and malware/ phantom programs like the one above. Scarcely a day goes past when some hacker somewhere in the world gets through my firewall and plants something, which I then have to track down and terminate.

Which on the face of it is ironic, since Good Old Australia Post still haven’t delivered our one little terrestrial non-digital parcel sent on Oct 16 and which arrived at the Longreach Post Office on October 21. All indications are that they have given up, What do we do now, when they can’t even continue to chase our complaint?

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